Terms of Service

Last Updated: 21-8-2026

Welcome to Homesyfix. These Terms of Service govern your access to and use of our website, products, services, and related features.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General Terms

Homesyfix operates an online ecommerce store offering home, kitchen, household, décor, lighting, and related products.

We reserve the right to update, modify, or discontinue any part of our website, products, or services at any time, subject to applicable law.

These Terms apply to all visitors, customers, and other users of our website.

2. Account Terms

You may be able to create an account to access certain features of our website.

You agree to:

• Provide accurate and current information

• Keep your account information up to date

• Keep your account credentials confidential

• Be responsible for activity carried out through your account

• Notify us promptly if you believe your account has been accessed without authorization

We reserve the right to suspend or terminate an account where reasonably necessary to protect our business, customers, website, or legal interests, subject to applicable law.

You must be legally capable of entering into a binding contract under applicable law to make purchases from our website.

3. Products and Product Descriptions

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, colors, and other information displayed on our website are accurate.

However:

• Actual colors may vary depending on your device or display.

• Product packaging may differ from photographs.

• Manufacturers or suppliers may make reasonable changes to packaging or specifications.

• Minor variations in appearance may occur.

We do not guarantee that every product description, image, or specification will always be completely error-free.

If a material error is discovered regarding a product or its price, we reserve the right to correct the error and, where appropriate, cancel the affected order and provide a refund.

4. Pricing

All prices displayed on Homesyfix are stated in Indian Rupees (INR) unless otherwise specified.

Prices may change without prior notice.

The price applicable to your order will generally be the price displayed at the time you complete checkout, subject to obvious pricing errors or applicable promotional terms.

Where applicable, additional charges such as shipping fees, taxes, or other applicable charges will be displayed during checkout.

Promotional discounts and offers may have separate terms, eligibility requirements, validity periods, or quantity restrictions.

5. Payments

We accept payment methods displayed at checkout, which may include:

• UPI

• Debit and credit cards

• Net banking

• Other supported online payment methods

• Cash on Delivery, where available

Online payments may be processed through third-party payment providers such as Razorpay.

By submitting payment information, you represent that you are authorized to use the selected payment method.

We do not knowingly store complete payment-card information on our own systems where payment processing is handled by third-party payment providers.

6. Order Placement and Acceptance

Placing an order on our website constitutes an offer to purchase the selected products.

After you place an order, you may receive an order confirmation. This confirmation does not necessarily constitute our final acceptance of the order.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in circumstances involving:

• Product unavailability

• Pricing or listing errors

• Suspected fraud or unauthorized activity

• Incorrect customer information

• Shipping restrictions

• Unusual or excessive ordering activity

• Failure to complete required payment or verification

• Other legitimate operational or legal reasons

If we cancel an order that has already been paid for, we will generally initiate an appropriate refund using the applicable payment method, subject to applicable law.

7. Cash on Delivery

Where Cash on Delivery (COD) is available, additional verification may be required before an order is shipped.

We may contact you by phone, SMS, WhatsApp, or another communication method to confirm your order.

We reserve the right to restrict or disable COD for particular customers, locations, products, or orders where reasonably necessary, including where there is a history of refused, fraudulent, or undelivered COD orders.

8. Shipping and Delivery

We aim to process and dispatch eligible orders within approximately 0-7 business days, unless otherwise stated on the product page or during checkout.

Estimated delivery times are provided for guidance and may vary due to:

• Delivery location

• Courier availability

• Weather

• Public holidays

• Transportation disruptions

• Incorrect or incomplete address information

• High order volumes

• Events outside our reasonable control

Once an order has been handed to the delivery provider, delivery is subject to the provider's network and operating conditions.

Customers are responsible for providing accurate shipping information. Delays or failed deliveries resulting from incorrect or incomplete information may not be considered a fault of Homesyfix.

9. Returns and Refunds

Returns and refunds are subject to our **RETURN & REFUND POLICY **

Depending on the product and circumstances, eligible returns may be accepted for reasons such as:

• Product received damaged

• Incorrect product received

• Product materially different from the product ordered

• Defective product, where applicable

Return eligibility may depend on the product category, condition of the product, time period, and other requirements stated in our Return and Refund Policy.

Products returned may need to be unused, undamaged, and in their original packaging unless the issue itself makes those requirements unreasonable or applicable law provides otherwise.

We may require photographs, videos, order information, or other reasonable evidence to assess a return or refund request.

Where a refund is approved, the refund method and processing time will depend on the original payment method and applicable payment provider or banking processes.

Nothing in these Terms limits any mandatory consumer rights available under applicable Indian law.

10. Prohibited Uses

You agree not to use our website or services:

• For any unlawful purpose

• To violate applicable laws or regulations

• To commit fraud or facilitate fraudulent transactions

• To provide false or misleading information

• To interfere with the operation or security of the website

• To attempt unauthorized access to our systems

• To introduce malicious code, viruses, or harmful software

• To scrape, copy, or reproduce website content for unauthorized commercial purposes

• To impersonate another person or entity

• To abuse promotional offers or payment systems

• To engage in activity that could harm Homesyfix, our customers, suppliers, or service providers

We reserve the right to restrict access or take other appropriate action where we reasonably believe these Terms have been violated.

11. Intellectual Property

Unless otherwise stated, the website and its content—including logos, trademarks, text, graphics, photographs, product descriptions, design elements, and other materials—are owned by or licensed to Homesyfix and are protected by applicable intellectual-property laws.

You may access and use the website for personal, non-commercial purposes.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission, except where permitted by applicable law.

12. Third-Party Services and Links

Our website may use third-party services, applications, payment providers, shipping providers, analytics tools, or links to third-party websites.

We are not responsible for the content, policies, security, availability, or practices of independent third parties.

Your use of third-party services may be subject to those providers' own terms and policies.

13. Disclaimer

To the maximum extent permitted by applicable law, our website and services are provided on an "as available" basis.

We do not guarantee that:

• The website will always be available or uninterrupted

• The website will always be free from errors

• Every product will meet individual preferences or expectations

• Delivery will occur within an exact estimated timeframe

Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Homesyfix and its owners, employees, affiliates, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our website or purchase of products.

Where liability cannot legally be excluded, our liability will be limited to the extent permitted by applicable law.

Nothing in these Terms is intended to exclude liability for matters that cannot legally be excluded or restricted under Indian law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Homesyfix, its owners, employees, affiliates, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

16. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, pandemics, government actions, strikes, transportation disruptions, internet or infrastructure failures, or other events beyond our reasonable control.

17. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised Last Updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to any mandatory consumer-protection rights or jurisdiction available under applicable law, disputes arising from or relating to these Terms or your use of Homesyfix will be subject to the jurisdiction of the competent courts located in Jabalpur, India.

Nothing in this section prevents a consumer from exercising any mandatory rights or remedies available under applicable Indian law.

19. Contact Information

For questions regarding these Terms of Service, please contact us:

Homesyfix 

Email: Utkarsharma3107@gmail.com

Phone: 7898551321

Business Address: Jabalpur, Madhya Pradesh

Customer Support Hours: 10am-5pm 

Website: https://homesyfix.com