Privacy policy

Privacy Policy

Last Updated: 21-8-2026

At Homesyfix , we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices available to you when you visit or purchase from https://homesyfix.com/

By using our website or purchasing from us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information you provide directly

When you place an order, create an account, contact us, or otherwise interact with our store, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Payment-related information required to process your transaction

  • Communications you send to us, including customer-service inquiries

  • Any other information you voluntarily provide

We do not generally store complete payment-card information on our own servers. Payments may be processed by third-party payment providers such as Razorpay or other providers available through our checkout.

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser and device type

  • Operating system

  • Pages viewed and interactions with the website

  • Referring website or source

  • Approximate location derived from technical information

  • Date and time of visits

  • Website performance and diagnostic information

2. How We Use Your Information

We may use the information we collect to:

  • Process and deliver your orders

  • Process payments and refunds

  • Send order confirmations and delivery updates

  • Provide customer support

  • Respond to questions, complaints, and requests

  • Improve our products, website, services, and customer experience

  • Prevent fraud, abuse, and unauthorized activity

  • Maintain the security and functionality of our website

  • Understand website usage and improve our marketing

  • Send promotional communications where permitted and where you have provided the necessary consent

  • Comply with applicable laws, regulations, legal processes, and legitimate business requirements

We will use personal information only for appropriate purposes connected with our business and the services we provide.

3. Cookies and Similar Technologies

[STORE NAME] may use cookies, pixels, tags, and similar technologies to operate and improve our website.

Cookies may be used to:

  • Keep items in your shopping cart

  • Remember preferences

  • Maintain login or session information

  • Understand how visitors use our website

  • Measure advertising and marketing performance

  • Provide relevant advertising where applicable

  • Improve website functionality and security

Some cookies are essential for the website to function, while others are used for analytics or marketing.

You may be able to control or disable certain cookies through your browser settings. However, disabling essential cookies may affect the functionality of our website.

4. Third-Party Services

We may use trusted third-party service providers to operate our store and provide services to customers.

These may include:

  • Shopify — website hosting, ecommerce infrastructure, checkout, and store functionality

  • Razorpay — payment processing

  • Shipping and logistics providers — order fulfillment and delivery

  • Analytics providers — website and marketing analytics

  • Advertising platforms — advertising, measurement, and campaign optimization

  • Email/SMS/communication providers — customer communications where applicable

These providers may process personal information according to their own privacy policies and applicable contractual or legal requirements.

We do not sell your personal information as a standalone product.

5. Payment Information

Payments made through Homesyfix.com may be processed by third-party payment providers, including Razorpay.

Payment information may be transmitted directly to the relevant payment provider and processed according to that provider's privacy and security practices.

We do not intentionally collect or store your complete payment-card credentials on our own systems unless specifically stated otherwise.

6. Sharing of Information

We may share relevant personal information with service providers when necessary to operate our business and fulfill your order.

For example, we may share:

  • Your name, phone number, and shipping address with delivery partners

  • Relevant order information with payment providers

  • Technical or usage information with analytics and advertising providers

  • Information when required by law or lawful governmental authority

We aim to share only the information reasonably necessary for the relevant purpose.

7. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or through our website.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal and regulatory obligations.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

9. Customer Rights

Depending on applicable law, you may have rights regarding your personal information, which may include the ability to:

  • Request information about the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where legally applicable

  • Withdraw consent where processing is based on consent

  • Request information about how your personal information is being used

  • Raise a complaint or grievance regarding our handling of personal information

Some requests may be subject to legal, security, or operational limitations.

To exercise an applicable privacy right, contact us using the details below. We may need to verify your identity before completing certain requests.

10. Marketing Communications

If you have opted to receive promotional communications from us, we may contact you regarding products, offers, promotions, or other updates.

You can unsubscribe from marketing emails by using the unsubscribe mechanism included in the communication or by contacting us.

Transactional communications, such as order confirmations, payment notifications, and shipping updates, may still be sent when necessary to fulfill your order or provide requested services.

11. Children's Privacy

Our website is not intentionally directed toward children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

12. International Data Transfers

Some of our service providers may process or store information outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to do so in accordance with applicable laws and the requirements applicable to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page. Your continued use of our website after an updated Privacy Policy is published will be subject to the revised policy to the extent permitted by applicable law.

14. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a privacy-related complaint, please contact us:

[STORE NAME]

Email: Utkarsharma3107@gmail.com

Phone: +91 7898551321

Business Address: Ranjhi, Jabalpur 

Privacy/Grievance Contact: Utkarsh Sharma

We will review privacy-related requests and complaints and respond within the period required by applicable law.

15. Applicable Law

This Privacy Policy is intended for an ecommerce business operating in India and should be interpreted subject to applicable Indian laws and regulations governing privacy, data protection, electronic commerce, consumer protection, and information technology.

Where applicable, the processing of personal data will be carried out in accordance with the Digital Personal Data Protection Act, 2023 and other applicable legal requirements.

If any provision of this Privacy Policy conflicts with a mandatory requirement of applicable law, the applicable legal requirement will prevail.