Shipping Policy

Last Updated: 21-8-2026

At Homesyfix, we work to make sure your order reaches you safely and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Shipping Availability

We currently ship orders to eligible locations within India.

Shipping availability may vary depending on the product, delivery address, and courier coverage.

International Shipping: We currently do not offer international shipping.

2. Shipping Method

Orders are shipped through third-party courier and logistics partners selected based on the delivery location, product type, and availability.

We currently offer standard shipping for eligible orders.

3. Order Processing and Delivery Time

We aim to process and deliver your order within 7 business days from the time your order is successfully placed and confirmed.

For Cash on Delivery (COD) orders, processing may begin after your order has been successfully confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

Delivery times may vary depending on your location, courier availability, weather, public holidays, transportation conditions, and other circumstances outside our reasonable control.

4. Shipping Costs

Free Shipping: ₹0

We currently offer free standard delivery on eligible orders within India.

If any additional shipping charge applies to a particular order or location, it will be clearly displayed before you complete your purchase.

5. Order Tracking

Once your order has been dispatched, tracking information may be provided through email, SMS, WhatsApp, or another communication method associated with your order.

You can use the tracking information provided to check your shipment status through the relevant courier's tracking system.

Please allow up to 1 business day after dispatch for tracking information to become active.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name

• House/building number

• Street/locality

• City

• State

• PIN code

• Valid phone number

If incorrect or incomplete information causes a delivery failure, additional delivery charges or other consequences may apply where permitted by applicable law.

Please contact us as soon as possible if you notice an error in your delivery information.

7. Delivery Attempts and Failed Deliveries

Courier partners may make multiple delivery attempts depending on their policies.

If an order cannot be delivered because the recipient is unavailable, the address is incorrect, the customer refuses delivery, or the courier cannot complete delivery, the order may be returned to the sender.

For Cash on Delivery orders, repeated refused or failed deliveries may result in restrictions on future COD availability.

If an order is returned due to an incorrect address or repeated unsuccessful delivery attempts caused by the customer, any applicable reshipping or other charges will be handled according to our policies and applicable law.

8. Delayed or Lost Shipments

While we work with reliable delivery partners, occasional delays can occur.

If your shipment appears delayed or has not arrived within the expected timeframe, please contact us at:

Email: Utkarsharma3107@gmail.com

Please provide your order number so that we can investigate the shipment with the relevant delivery provider.

If a shipment is confirmed as lost by the courier, we will work with the customer to determine the appropriate resolution, subject to applicable law and our Return and Refund Policy.

9. Damaged Packages

If your package appears visibly damaged when delivered, please contact us as soon as reasonably possible.

Where appropriate, we may request photographs or videos of:

• The outer packaging

• Shipping label

• Product packaging

• Damaged product

This information helps us investigate the issue with the courier or supplier and determine the appropriate resolution.

10. Delays Outside Our Control

We are not responsible for delays caused by circumstances beyond our reasonable control, including:

• Severe weather

• Natural disasters

• Government restrictions

• Strikes

• Transportation disruptions

• Public emergencies

• Courier network disruptions

• Incorrect customer information

• Other unforeseen logistical circumstances

We will nevertheless make reasonable efforts to assist you in resolving delivery issues.

11. Contact Us

If you have questions about your shipment or delivery, please contact us:

Homesyfix

Email: Utkarsharma3107@gmail.com

Phone: 7898551321

Business Address: Jabalpur, Madhya Pradesh

Customer Support Hours: 10am–5pm

When contacting us about an order, please include your order number so that we can assist you more quickly.

12. Policy Updates

We may update this Shipping Policy from time to time to reflect changes in our shipping partners, services, business operations, or applicable requirements.

The latest version will always be posted on this page with the updated Last Updated date.